General Terms and Conditions
The main Butterfly Bingo rules are set out in its Terms and Conditions. Before you register on the site and join the community, you must agree to these rules (the most important ones are listed below):
- You must be 18+ years old; if not, Butterfly Bingo will suspend your account;
- Butterfly Bingo won’t disclose your personal information (banking, passport, or other sensitive details) to third parties;
- Self-excluded players aren’t permitted to open a casino account (this will result in a ban);
- The platform does not allow deposits of stolen funds;
- You cannot hold the operator liable for malfunctions of your device or internet service provider;
- You are required to provide accurate information when registering for a Butterfly Bingo account;
- You must carefully review the Terms and Conditions before creating a Butterfly Bingo account (remember that by registering you agree to them).
Butterfly Bingo reserves the right to amend these and other T&Cs. If changes occur, the site will notify you, and we recommend you familiarise yourself with any updates.
Privacy Policy
Butterfly Bingo collects personal information you provide. You share this when you verify your identity, make deposits, and so on. Here’s the information Butterfly Bingo collects:
- Communications with customer support;
- Payment details, including processing times, fees, and related information;
- Where you access your account from and the time you spend on the site;
- Your personal details, such as name, date of birth, gender, etc.;
- Contact information, including phone numbers, email addresses, billing addresses, etc.;
- Details about the device you use to access Butterfly Bingo, such as internet speed and the browser you use.
Butterfly Bingo has a Privacy Policy to enhance its services. For example, by understanding how quickly the site loads for you or whether you encounter bugs, the team may consider improvements to servers in particular regions.
Rules on Sports
Sports betting may be offered alongside other products at Butterfly Bingo and follows specific rules. Here are the main points to bear in mind:
- Butterfly Bingo accepts bets on different markets grouped into singles, combined bets, and multiples.
- Although Butterfly Bingo may change pre-match and live odds, any payout will be calculated based on the odds at which you placed your bet.
In addition, Butterfly Bingo applies separate betting rules for particular sports. For example, if you bet on a basketball match that is not completed, the operator will void and return the affected bets.
Responsible Gaming
Butterfly Bingo is committed to the wellbeing of its customers and encourages responsible play. It provides basic information about gambling-related problems on its Responsible Gaming page, outlining common signs of harm.
To help identify potential issues, Butterfly Bingo offers a 10-question checklist. If a player answers "yes" to five or more questions, they should take gambling more seriously and follow Butterfly Bingo’s suggested measures:
- Treat gambling solely as entertainment and not as a source of income.
- Manage your bankroll according to the amount you can afford to spend on gambling daily, weekly, or monthly. Allocate your gambling time carefully.
- Do not chase losses; if you have lost multiple bets in a row, it is advisable to take a break.
If a player’s gambling becomes uncontrollable, they can place restrictions on their account. By contacting Butterfly Bingo support, anyone can request daily, weekly or monthly deposit limits or complete account closure.
Risk Disclosure
When wagering at Butterfly Bingo, you risk losing your money. Most Butterfly Bingo games are RNG-based, which means you cannot influence the outcome of a round and are subject to chance. Please consider this risk disclosure before registering on the site.
Refund Policy
Butterfly Bingo refund policy applies in two cases. First, within 24 hours after depositing if the funds have not been wagered.
Secondly, Butterfly Bingo will consider a refund within 30 days if a transaction was made by someone other than the account holder. During such requests, you agree to provide notarised identification to verify your identity. If such identification is not provided within 30 days, Butterfly Bingo reserves the right to suspend the account and forfeit its balance.
Cookies Policy
Butterfly Bingo collects cookie files to provide a stable experience for its players. Cookies allow the platform to recognise you when you log back in to the site. The cookie policy serves several functions: it facilitates quick website navigation, remembers individual player preferences, and helps integrate advertising organically. You can adjust the site’s cookie access.